Returns & Refunds – Snuggz

Return Policy: We accept returns within 7 days of delivery only if the item is unworn, unwashed, unaltered, and with original tags. Sale items and promotional packs are not eligible for returns.

Exchange Policy: We offer exchanges within 7 days for defective products or incorrect sizes, provided the items meet return criteria.

Refunds: We do not offer cash refunds. Eligible returns are processed as exchanges or store credits.

Damaged Items: If you receive a damaged product, ship it back via a traceable method at your cost and contact our support team for assistance.