FAQs
Snuggz Store - Product Underwear Help Center
What is Snuggz?
Snuggz is a premium comfort-first undergarments brand designed for everyday wear with breathable, soft fabrics that keep you fresh and supported.
What types of products do you offer?
We specialise in men’s underwear like trunks, briefs, boxer briefs, vests, and more — all made with cosy, breathable materials.
How do I choose the right size?
Check our size chart on each product page. If between sizes, we suggest choosing the one you normally wear for best comfort.
What fabric do you use?
Our undergarments use high-quality cotton and stretch blends for breathability, moisture control and long-wear comfort.
What is your delivery timeframe?
Nationwide delivery usually takes 3-6 business days depending on your city and location.
Can I return or exchange items?
Yes! Returns/exchanges accepted within 7 days for unworn, unwashed products with tags attached.
How do I place an order?
Simply add items to cart, enter your shipping details, select payment, and confirm. You’ll receive an order confirmation once processed.
Do you offer international shipping?
Yes, we ship internationally; shipping fees apply at checkout.
What if I receive a faulty item?
Contact our support team with your order details and photo, and we’ll assist you with a replacement or solution.
